Last updated: 5th AUGUST, 2026
At Sakthi Windows and Doors, accessible from www.sakthiwindows.com, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website or contact us for services.
When you get in touch with us through our website — whether via our enquiry popup, the enquiry forms on our product pages, or our Contact page — we collect:
Your name, email address, and phone number.
The service or product you're interested in (e.g. uPVC, Aluminium, Glass Partitions, ABS Doors) and any message or project details you provide.
We collect this information directly from you when you submit any of the enquiry forms on our website, including:
• The popup enquiry form that appears across our site.
• The enquiry forms embedded on our individual product pages (uPVC, Aluminium, Glass Partitions, ABS Doors, and related pages).
• The contact form on our Contact Us page.
We use the information you provide to:
• Respond to your enquiry and understand your requirements.
• Prepare and share quotes for our products and services.
• Follow up with you via phone, email, or WhatsApp regarding your enquiry.
• Provide ongoing customer support and updates on your order or service.
Information submitted through our website forms is stored securely in our website's database. To help us respond to enquiries efficiently and stay in touch with you, we also share your information with the following third-party service providers:
Used to organize and manage enquiries and follow-ups.
Used to communicate with you about your enquiry via WhatsApp, where you've indicated a preference for that channel or provided a WhatsApp-reachable number.
These providers only receive the information necessary to perform these functions on our behalf and are required to handle it securely. We do not sell or rent your personal information to any third party.
As an individual whose personal data we process, you have the right to:
• Access the personal data we hold about you.
• Correct or update any inaccurate or incomplete data.
• Request deletion of your personal data, subject to any legal or legitimate business retention requirements.
• Withdraw consent for us to process your data at any time, without affecting the lawfulness of processing carried out before withdrawal.
To exercise any of these rights, please contact us using the details below.
We take reasonable technical and organizational precautions to protect your personal information from unauthorized access, alteration, or loss. While we work to protect your data, no method of storage or transmission over the internet is 100% secure, and we cannot guarantee absolute security.
If you have questions about this Privacy Policy, or wish to exercise any of your data protection rights, please contact us at: info@sakthiwindows.com
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Last updated" date.